• I can't purchase Decals from Decal Market!
  • You can purchase up to 50 Decals from the market per day. Please try to purchase again after the daily limit resets(+9 AM every day UTC +9)

 

• When does the weekly limit for Lucci reset?
  • You can obtain up to 30,000 Lucci by playing Kartrider: Drfit, and any further lucci acquired after hitting the limit will be reduced by 50%
  • * Weekly Lucci obtaining amount resets on (12pm UTC+0) .
  • Non-typical Lucci rewards such as Racing Pass, Events, and Coupons are not counted towards the Weekly Lucci Acquisition Limit.

 

• "Your Best" Time Attack changed!
  • 'High Score' in Time Attack are saved to the device you use to play Kartrider: Drift
  • If you are enjoying Kartrider: Drift on multiple platforms, the 'High Score' may differ depending on the device you are using at that time.
  • No matter which platform you play, your ranking period High Scores are safe with us! They're saved on the server, so you'll see the same impressive score no matter which platform you use.

 

• Time Attack ranking info isn't being updated.
  • Time Attack's Ranking information does not get updated real-time. Updates will occur at 5 PM PDT.
  • However, the records will be applied real time to your gameplay device, allowing players to checkRanking period High Score
  • Ranking period High Score and Time Attack Rankings will only be applied during Ranking period. Also please note the records will be reset as the Ranking period begins.
    • My High Score can be updated regardless to Ranking period, and will not be reset.

 

• How do I repeatedly practice a certain section in Time Attack?
  • Using the funtions listed below during Time Attack, you can select the location of a track where you want to practice repeatedly.
    • 1. Rewind / Stop button
    • 2. Save Location Button
    • 3 Rewind Speed Setting Button
    • 4. (mobile) Start Driving Button; on PC and console, press the Accelerate button to start Driving
  • Please refer to the game guide for more information on Time Attack [Save Location and Rewind] functions.[Go to Time Attack Game Guide]

 

• My replays won't save.
  • If your replay did not save properly, please check below. li>
    • You must change the replay save setting to 'Use' in [Settings - Common - Reply]
    • Only games that have ended normally are saved as replays. Replays of games exited prematurely are not kept.
    • Saving replays my fail if the latp time is too long.
    • Since the 'RISE' update on 2/14/24, we temporarily seuspended replay feature for Item Mode. Item Mode currently does not support replay and please be noted.
  • Please refer to the game guide for more information on Time Attack [Save Location and Rewind] functions.[Go to Time Attack Game Guide]

 

• I want to find exterior accounts linked to Nexon ID
  • If your replay did not save properly, please check below. li>
    • You must change the replay save setting to 'Use' in [Settings - Common - Reply]
    • Only games that have ended normally are saved as replays. Replays of games exited prematurely are not kept.
    • Saving replays my fail if the latp time is too long.
    • Since the 'RISE' update on 2/14/24, we temporarily seuspended replay feature for Item Mode. Item Mode currently does not support replay and please be noted.
  • Please refer to the game guide for more information on Time Attack [Save Location and Rewind] functions.[Go to Time Attack Game Guide]

 

• Tell me how many Matched Points (MP) I can earn.
  • The amount of MP earned after Ranked Queue can vary depending on Win Streaks and matched racers.
  • Winning in Ranked Queue won't guarantee MP if your race distance is below a certain length. In addition, Win Streak bonuses do not apply from Black Five-Fingered Gloves, Platinum III and above.
  • Please check out the patch notes below for details regarding earning MP.
    • [Patch Notes]

 

• Tell me about the Personal Shop.
  • You can use Personal Shop to buy past items that were previously on sale by using Mileage or K-COIN.
  • The list of available items renews every 24 hours, which you can manually update immediately by using 100 mileage.
  • After manual updates, the next automatic update will occur 24 hours later.

 

• Help! I’m not able to use chat.

  • If you are unable to use chat, it is possible you have been banned from chat. If any abusive chat is found in KartRider: Drift, that player is banned to keep the chat clean.

    • 1st occasion: 3-day chat ban

    • 2nd occasion: 7-day chat ban

    • 3rd occasion: 15-day chat ban

    • 4th occasion: 30-day chat ban

  • Please refer to our Terms of Service for more details.

 

• Tell me about Character Skills!

  • Characters in KartRider: Drift have their own inherent skills.

  • Character Skills can only be used in Item Mode and are divided into active skills and passive skills.

  • To learn more about Character Skills, check out the Character Encyclopedia.

 

 

• Tell me about Racing Boxes!

  • Racing Boxes can be exchanged for Trophies when you get a Normal Racing Pass or Premium Racing Pass item. 

  • Racing Boxes are divided into Plus Boxes (from the Normal Racing Pass) and Premium Plus Boxes (from the Premium Racing Pass).

  • If you get a duplicate of an item you already own from a Racing Pass box, you will get Mileage instead. You can head to Shop > Personal Shop to buy items with Mileage. See the question below for more details about Mileage products.

 

• I can't use Whisper.
  • There are two cases of Whisper not working correctly.
    1. ​​​​​​You cannot Whisper to non-friend racer.
    2. You cannot Whisper any racer you blocked.
  • Try adding friends or unblocking if your Whisper isn't working correctly.

 

• Tell me about Mileage!

  • You’ll get Mileage when you get duplicate items from the Racing Boxes available from Racing Passes, the Shop, events, and more. You can see what you can buy with Mileage in the Shop > Other Products, and you can see how much Mileage you have in real-time in the game.

  • Items purchasable with Mileage can only be purchased with Mileage or K-COIN.

 

• Tell me about Tune Ups!

  • Kart upgrades have been changed to Tune Ups. Proficiency obtained from Item Mode/Speed Mode races enables you to use Tune Ups.

  • Once your Proficiency reaches a set level, you can upgrade your kart and apply the Gears you’ve gained through upgrades in Tune Ups.
     

    Tier	Profiency Required
    Fine	200
    Rare	800
    Heroic	1,600

    
     
  • Tune Ups include 6 default options and 3 kart rank-based options for a total of 9. (One option each unlocked at Fine, Rare, and Heroic).
  • You can see the value of each Tune Up by kart body in the Kart Encyclopedia.

• My Trophies are gone.

  • Trophies gained from Racing Pass Weekly Challenges and daily reward events can be used while that Racing Pass is valid, and Trophies you acquire will be deleted when the pass expires.

  • Use Trophies by exchanging them for items before the event ends.

  • All Racing Pass items can be exchanged for Racing Boxes. If you get a duplicate item from a Racing Box, you’ll get Mileage instead.

    • For more information about Mileage, see the Mileage question above.

 

• My License is missing.

  • Existing Licenses have changed to Singleplayer Challenges.

  • Rewards previously available are now available for purchase in the Shop or as rewards from the Racing Boxes obtained for clearing Singleplayer Challenges with 3 stars.

  • Single mission rewards are divided by the number of stars acquired:

    • ⭐- Lucci / ⭐⭐- K-COIN, Lucci /⭐⭐⭐- Mission all-in-one box to obtain previous license rewards

 

• Tell me about the Item Mode/Speed Mode Ranked Queue!

  • Before playing Ranked Queue 

    • You start at Rank 0 in your first Ranked Queue, and in later matches, you’ll start at your previous Ranked Queue rank.

  • While playing Ranked Queue

    • You can receive Rank Rewards for reaching particular ranks. Racers with final rankings from 1-1000 can find these rewards in their Mailboxes after Ranked Queue ends.

  • When Ranked Queue ends

    • You can still play, but you won’t get Matched Points that affect your rank.

  • You can rise through 30 ranks in Item Mode and 21 ranks in Speed Mode by playing Ranked Queue.

  • See the Game Guide for more details about Item Mode and Speed Mode Ranked Queue.

 

• Tell me about the matchmaking system!
  • Matchmaking includes general matchmaking at first and then provides the opportunity for a rematch with players you’ve already matched with after a race ends. You can select one of the two.

  • When first matching, 8 players move to the Matching Stage together, and you have 30 seconds there to see the track and change your character or kart.

  • The race will start immediately if all racers are ready.

  • You can go to [Settings – General – Matching] and toggle Auto-Ready (ON/OFF).

    • 1) After the first matched race ends, you can vote on whether to rematch.

    • 2) There will be an additional 1 minute of matching for racers who voted to rematch, while racers who voted not to rematch will be moved to the Lobby.

    • 3) If matching isn’t finished in 1 minute, there will be another vote for those left.

    • 4) If 2 or more players vote yes, the game will start with AI; if not, all racers will be moved to the Lobby.

 

• Drift Assist is missing.​​​​​​

  • Drift Assist will be unavailable after the update on Wednesday, February 14th (PT).

  • Instead, you can change options that affect driving using the new Kart Tune Up System. For more details on the Tune Up System, see the Tune Up question above.

​​​​​

• Drift Exit Compensation is missing.

  • You can set up Drift Exit Compensation in the Kart Tune Up System settings.

  • The Tune Up System’s Long Slide Drift Sustainability option is the Drift Exit Compensation feature.

  • Set these options as you like by allocating Gears.

 

• I bought a character, but I don’t see it.
  • ​​​​​​You can see newly obtained characters by changing characters in the Garage.
  • Garage → Characters → Select the character whose outfit you want to change → Select an outfit at the upper right → Change outfit

 

 

• I want to report a bug I found in the game

  • If you find a bug while playing Kartrider: Drift, please report it to our Player Support team. We’ll do our best to check promptly and fix the bug.

 

• I met a malicious racer.
  • If you encounter a malicious racer in the game, you can report them through the game’s report feature, using the methods below.
    • To report while preparing for custom race matchmaking:
      • Click the person you want to report and tap the Report button.
    • Reporting from the lobby screen:
      • Click the Report button in the lobby menu.
      • The list of players you have played with most recently is displayed, and you can click the person you want to report.
      • Select a reason for the report and write a detailed description of the situation to submit the report.
      • If you activate the Block button when submitting the report, the person will be blocked.
        • For more information on blocking, please refer to What is the block feature? question below.
    • Report through Search in the Social menu:
      • Click the Add Friend button in the Social menu.
    • Report abusive chat:
      • To report abusive chat, click the Report button at the bottom left of the chat window.
    • Report limits:
      • The number of reports you can make is limited to prevent malicious use.
        • No more than 10 reports in one minute.
        • No more than 5 reports of the same user.

 

• How do I change my opponent?
  • You can only match with other racers in matchmaking. You can choose Solo or Squad Mode. Once 8 racers have gathered after selecting a game mode, you will move to the Matching Stage.
  • When matchmaking ends, you can vote to continue matchmaking.

 

• Tell me about PlayStation Plus subscription benefits.

  • You can get the following rewards for using the PlayStation Plus subscription service.

    • Reward: 25,000 Lucci (limited to 4 times annually) 

    • How to get rewards: PlayStation Plus → Benefits → Essential → Exclusive packs → download KartRider: Drift - Lucci Bonus Pack → claim from in-game mailbox

 

• What is the block feature?
  • This feature blocks that player from certain activities or communication.
    • Cannot play in the same party or in custom races
    • Voice chat blocked (two-way blocked)
    • Cannot add as friend
    • Cannot matchmake in Multiplayer

 

• What is a Livery?

  • Livery is a feature that lets you design your kart body in different ways.

  • You can enjoy racing in your own unique kart with custom wrap and decals.

  • However, please keep in mind that you can’t use Livery to modify some karts or decals from certain in-game events or collaborations.

 

• There is frequent game crashing.

  • Crashing may occur in the following cases:

    • Your network connection is unstable

    • There is a conflict with other programs

    • Your device has a virus or malicious code

    • Your device specs are not high enough for the game. Here are the System Requirements.
       

      System Requirements
      Requires a 64-bit processor and operating system
      OS	Windows 10 or above (64-bit)
      Processor	Intel 1st Gen i3 / AMD FX-6000 Series
      Memory	8 GB RAM
      Graphics	GeForce GTX 760 / AMD Radeon HD 7950
      Storage	30 GB of available space

      
       

  • How to temporarily resolve crashing:

    • Close all running programs except KartRider: Drift

    • Connect your computer directly to your router using an Ethernet cable

    • Update or do a full scan with your antivirus program to check for and remove viruses or malicious code

 

If you continue to experience choppiness/crashing despite taking the steps above, please contact our Player Support for further guidance!

 

• I have a suggestion.

  • We value your opinions about KartRider: Drift. Let us know what you think about the game on the Forums or on Discord!