Hey Racers!

We have discovered an issue that caused some players to disconnect and mistakenly have matchmaking restrictions/bans applied again. This error has been resolved as of Wednesday, January 18th at 10:00 PM PST.

While we tried to fix this data setting error completely last time, the issue has been discovered unexpectedly. 

We sincerely apologize to any Racers affected once again.

[Solved - Disconnect / Restriction Issue due to Data Error]

• Issue Details
  • Some Racers experienced a disconnect followed by matchmaking restrictions due to a data setting error
• Recipients of Compensation
  • Racers who were unable to access the game due to these restrictions
• Compensation Details
  • Affected Racers will receive 2,000 Lucci.
  • Compensation will be sent to the Mailbox and must be claimed within 30 days.